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CAPS Contractual Services



The CAPS Outreach Center strives to add value to its services and products, always looking toward quality and continuous improvement. In that same spirit and level of effort, CAPS offers professional and technical assistance on a contractual basis to others who may require additional people and particular skills for special projects and tight deadlines..

After a career in federal service in various analytical positions, Dr. Broyles has spent the past thirteen years as a research associate, program evaluator, and senior analyst for UT Knoxville's College of Social Work Office of Research and Public Service (SWORPS) and the Office of the Provost. She has continued to support UT Knoxville as an independent consultant for SWORPS and for the College of Education, Health and Human Sciences (CEHHS) Department of Educational Leadership and Policy. As a lecturer, she teaches a graduate course called "Accountability and Evaluation of School Personnel, Programs, and School Climate." As a former public school teacher and continuing educational advocate, Dr. Broyles brings an understanding of operational processes of school districts, schools, and affiliated nonprofit organizations. She has experience with education-related grants and program evaluations. She has insight into collaborating with partners, responsibly sharing information, and safeguarding the interests of our students.

For example, she evaluated a juvenile mentoring program assisting at-risk children in a middle school and in one of its feeder schools. In designing and implementing the evaluation, she worked with the nonprofit's staff member who oversaw the program, school principals, counselors, teachers, and the Project GRAD coordinator at the middle school. She recently served as an external evaluator for two educational grants supporting high school completion and enrollment in postsecondary education. She also contributed as a team member in the development of proposals for educational grants, such as Promise Neighborhoods and 21st Century Community Learning Centers.


Examples of services include assistance in:

  • Developing grant proposals
  • Writing and editing reports
  • Advising in the plan, design, and implementation of data collection and analysis
  • Performing needs assessments and program evaluations
  • Conducting secondary research to supplement or validate studies and recommendations
  • Facilitating focus groups and workshops.


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